Balances, Movements, and Product Overview
Banco Caja Social brings accounts, credit cards, loans, and other financial products into a single mobile overview. Customers can check balances, review recent movements, identify account numbers, and arrange the products they use most often. This makes the app useful for quick checks before a payment, transfer, or purchase without opening several separate services.
Product views can be renamed, hidden, or shown to make a busy portfolio easier to scan. Customers can also download statements and certificates when they need transaction records, proof of an account, or documents for another financial process. The result is a practical dashboard for routine account monitoring and document access.
Transfers, Payments, and Cardless Withdrawals
Transfers and payments cover many of the tasks that would otherwise require a branch or separate web session. Customers can move money between their own products, send funds to other Banco Caja Social users, transfer to other financial institutions, and use Transfiya for mobile-number transfers. Public services and the bank's own loans or credit cards can also be paid from the app.
The payment workflow also includes options for cardless cash withdrawals, credit-card advances, and rotating-credit access when those products are available on an account. Saved contacts can make repeat transfers easier, while Bre-B and QR payment tools provide faster ways to send or receive money in supported flows. These options suit regular household payments and time-sensitive transfers.
Biometric Access and Transaction Approval
Banco Caja Social uses registered-device access and personal credentials to connect customers with protected banking services. The sign-in flow supports an identification-based username, password or access code, while current app services can use fingerprint or facial recognition on compatible devices. Biometric approval can reduce repeated typing when a user authorizes a transfer or payment.
Customers can change their password or access code and approve access to the transactional web portal from the mobile app. Product access still depends on a valid Banco Caja Social relationship and successful identity verification, so the app is designed for existing customers rather than anonymous banking. This security-focused workflow helps keep account review and transaction approval within a familiar mobile channel.
Statements, Certificates, and Account Controls
Everyday account administration goes beyond checking a balance. Customers can create transfer contacts, generate certifications, retrieve statements, and organize the names and visibility of products on the home view. Card controls include permanently blocking a debit card and requesting a credit-card replacement when the relevant product and service are available.
These tools are useful after a lost card, when preparing financial paperwork, or when reviewing activity away from a branch. Customers can also receive international remittances through supported links and manage newer payment options such as Bre-B from the current service. Combining documents, product controls, and recurring account tasks gives Banco Caja Social users a central place for practical financial maintenance.
