Keep Visits and Care Tasks in One Place
MyCHOP gives parents, guardians, and eligible patients a single place to follow pediatric care activities. Appointment scheduling, upcoming visits, past appointments, and upcoming tests or procedures can be organized around the child’s care plan, so a family can move from planning a visit to checking what comes next without switching between separate tools.
For appointments that support remote care, the portal also connects families with video visits and lets the phone camera participate in the visit. Specialist availability can vary, and some appointment types may require contacting the clinic directly, but the app is designed for the recurring tasks that surround a CHOP visit: preparing, joining, reviewing, and following up.
Review Records, Results, and Child Health Details
Health records become easier to revisit when key items stay together. Families can look up medication and immunization lists, allergies, physician-released test results, growth charts, health summaries, visit summaries, and questionnaires through the portal. The service also supports radiology viewing, record sharing, and downloadable record options, making it useful beyond a single appointment.
Results still depend on what CHOP clinicians release and which departments participate. Some sensitive or outside-provider information may be filtered, so the app is best treated as a practical window into the connected CHOP record rather than a replacement for every medical document. That distinction helps families know when to use MyCHOP and when to contact the care team.
Message Providers and Handle Medication Follow-Up
Communication tools turn the portal into a follow-up workspace instead of a read-only record. Families can send secure messages to a child’s provider, receive replies, request prescription refills, and ask for referrals when those services are enabled for their care team. Keeping these exchanges with the relevant record can make routine questions easier to organize.
Medication follow-up is especially practical for ongoing care: a refill request can include the preferred pharmacy and a short note, while the team handles the request through its normal workflow. Response time and available links depend on the provider and prescription, so MyCHOP works best as a channel for connected CHOP services rather than a universal pharmacy tool.
Support Family Access Between Appointments
Families managing more than one child can use MyCHOP to switch between eligible accounts and keep appointments, records, and messages associated with the right patient. Parents and guardians may see most of a child’s connected clinical information, while adolescent access follows age and privacy rules. That account-aware design is useful for households coordinating routine visits, specialist care, and follow-up tasks.
Between visits, the portal can support video-care preparation, questionnaire completion, record sharing, and review of newly released information. It is intended for patients aged 13 and older and parents or legal guardians of children treated by CHOP; available records can vary by relationship, clinician release, department, and account.
