Build a Customized Order Before You Arrive
Jersey Mike's makes the mobile order the starting point for a planned restaurant visit. Customers can select a nearby participating store, open the menu, and choose a sub or other available item before reaching the counter. The app supports a Mike's Way preparation or a custom combination, so the order can follow a familiar favorite or a more personal set of ingredients.
Order notes give customers a place to add useful instructions, while an estimated ready time helps them judge when to leave or collect the meal. This workflow suits lunch breaks, commutes, and busy days when deciding the order in advance is more convenient than waiting to choose everything in person.
Find a Store and Choose Delivery
Location discovery connects the menu with the restaurant that will fulfill it. A map-based store view and a nearby-store search help customers begin with a participating location, while the Pickup and Delivery choices keep the next step visible. For delivery, the app provides an address field; for pickup, the selected store becomes the practical reference for the order.
This makes Jersey Mike's useful when someone is away from a usual branch or arranging food for a particular place. Service coverage, participating restaurants, and available menu choices can vary by location, so users should check the selected store and delivery address before continuing. The same location-first flow also keeps a quick order easier to understand on a small screen.
Follow Shore Points with MyMike's
MyMike's links the restaurant app to Jersey Mike's Shore Points program. Eligible purchases can earn points, including purchases involving subs, kids' meals, and catering boxes, and members can use the app to track their balance. When a reward is available, the program supports redemption through an app order or a QR code used in a store.
For regular customers, this adds a reason to keep orders and loyalty activity in the same place. The account area can also connect members with the email club and other member features. Rewards terms and qualifying purchases may change, so check the current program details before relying on a particular threshold or redemption option.
Keep Catering and Order Details Organized
Not every food plan is a single sandwich order, so the app gives Catering its own entry alongside the main menu. Customers arranging food for a meeting, family gathering, or shared lunch can use that route to look for group-order options, while everyday customers can stay with the standard order flow. Separating these paths makes the first decision clearer.
Small details also matter during checkout and repeat visits. Existing saved payment-card support, order notes, and estimated preparation timing can reduce repeated entry when the user already knows what to request. Before submitting an order, review the location, items, options, and total because restaurant availability and service choices depend on the selected branch.
