Appointment Planning and Patient Requests
PSCC brings everyday hospital tasks into one healthcare-services workspace for patients. The patient route is designed around checking and managing medical appointments, submitting service requests online, and keeping upcoming care easier to follow from an Android phone. Instead of treating an appointment as a single date, the app connects scheduling with practical requests that may need attention before or after a visit.
Patients can also request medication refills tied to existing prescriptions, follow the status of their medical file, and contact patient services through the same account area. These tools are most useful for people who already use Prince Sultan Cardiac Center services and want appointment-related actions and follow-up communication in a single place.
Nafath Login for Patient Access
The welcome screen separates Patient and Employees routes, helping each audience enter the service area meant for them. Patients can choose Nafath, a national single sign-on service, or enter a National ID or medical file number with a password. A password-visibility control and a Forgot your password? link keep the account entry focused on the information patients are likely to need.
Create new account is available below the login action, so first-time users have a clear route into account setup. Because appointments, medical-file status, refill requests, and patient-service communication are tied to personal records, the login step is central to using the healthcare services rather than an optional profile feature.
Employee Services and Bilingual Navigation
PSCC is built for two audiences rather than patients alone. The Employees and Patient switch lets staff move toward internal services and resources, while patients keep a separate route for appointments and account-linked healthcare tasks. This split makes the first decision clear and reduces the chance of entering the wrong service area.
Arabic and English language choices appear at the start, giving bilingual users control before login. The green-and-white interface uses large buttons, prominent labels, and a straightforward vertical layout, which helps users identify language, audience, and sign-in method quickly. It is a practical fit for hospital-related tasks that benefit from clear navigation over a crowded feature menu.
Notifications for Care and Service Updates
Notifications are part of PSCC's patient-service workflow, with an introductory screen explaining that alerts can cover medical appointments, services, and employee requests. Users can select Enable Notifications Now or Skip, so notification access is presented as a choice during setup rather than hidden inside a settings menu.
Keeping alerts enabled can help patients notice appointment reminders, service updates, or questionnaire-related messages when those features are available to their account. Users who prefer fewer alerts can skip the prompt and revisit Android notification controls later. The choice is useful because the app combines scheduled care information with account-specific requests that may need timely attention.
