Company News and Personalized Workday Updates
MyPepsiCo gives associates a home screen for company updates that matter during the workday. News cards surface PepsiCo stories, announcements, and organizational messages, while search and a View all news option make it easier to move beyond the first set of items. The layout is designed for quick checking on a phone rather than long portal sessions.
Personalization extends the home area with shortcuts such as I want to actions, open items, and growth resources. Requests, approvals, to-dos, and surveys can be grouped in one dashboard, allowing employees to notice outstanding work without hunting through several menus. This structure is useful for associates who want a concise starting point before opening a specific service or internal resource.
Benefits, Policies, and Employee Resource Search
MyPepsiCo acts as a mobile directory for benefits, workplace policies, programs, guides, and organization resources. Associates can use search or browse topic groups to find information that would otherwise sit across multiple internal pages. The Services area organizes destinations such as My Work, My Services, HR support, and broader PepsiCo topics into recognizable sections.
That organization helps when an employee needs a policy answer, wants to review benefits, or is looking for a routine work link while away from a desktop. Topic pages can gather related material under headings such as Explore PepsiCo, Our Organization, Programs & Guides, and Strategy & Transformation. Keeping those resources in a consistent mobile navigation reduces the effort required to remember individual portal addresses.
Service Desk Requests and Virtual Agent Guidance
MyPepsiCo combines Service Desk access with a virtual agent for common support needs. Employees can open the Services tab, browse available topics, start a request, or use chat to describe what they need. This makes the app useful for reporting an IT issue, asking for help with an internal process, or finding the right support route without first locating a separate help desk site.
The virtual agent presents conversational guidance and topic choices, while open-item lists help users return to requests that still need attention. Common shortcuts can include reporting an IT issue, requesting something, resetting a password, managing personal information, or finding team-related tools. The result is a practical support workflow that connects discovery, conversation, and follow-up in one employee hub.
Services, Notifications, and Everyday Shortcuts
Bottom navigation keeps Home, Chat, Notifications, Services, and More within reach, so associates can move between updates and tasks without returning to the beginning. Favorite-style shortcuts and clearly named service topics support recurring actions, while notifications can alert users when new information or work items become available. Search remains available from major screens for faster navigation.
This arrangement suits employees who check company information between shifts, during travel, or away from a workstation. They can scan news, open an HR or work topic, review pending items, and continue a support conversation from the same interface. For the best experience, users should sign in with the employee account required for their organization and keep the app connected when retrieving current internal content.
