Report City Issues with Quick Log
My Smart City turns a local problem into a structured request for the relevant city service. From the Home dashboard, residents can open Create, choose Create Report, and use Quick Log for common problems such as potholes or broken streetlights. The map can add location context, while issue forms give the report a clearer path to municipal follow-up.
This workflow is useful when a resident wants to report a problem without searching for a phone number or office. The app keeps reporting close to the interactive map, so users can review nearby issues, choose the right place, and return to the same city workspace for updates. Account and municipality details help route the request to the intended local service area.
Book Local Services and Track Requests
The service area extends My Smart City beyond municipal reporting by connecting residents with local providers. Residents can search, review, and book services such as domestic cleaning, gardening, pet grooming, and tutoring, with availability depending on the participating city. A resident can browse a provider, select a service, and follow the booking flow from the same mobile account.
This is a practical choice for households that want city information and everyday help in one place. Provider details, service prompts, dispatch updates, and reviews give the request a simple beginning-to-end shape, while the Home dashboard keeps the entry point easy to find alongside reporting, transport, and community tools.
Plan Routes and Explore the City Map
The Map section gives residents a geographic view of city activity and a place to start location-based tasks. Users can search for an address, switch between map controls, open Quick Log, and create a report or petition for the current location. Favourite Locations provides a way to save places for faster return visits, which is useful for homes, workplaces, or regular service areas.
Transport adds a separate planning layer where coverage exists. The route workflow can use a starting point and destination, compare bus options, review times, and save frequent stops. The Home dashboard includes a Plan your next bus trip entry, while transport availability remains dependent on the selected municipality and local network.
Follow Community Updates and Emergency Alerts
My Smart City combines a personalized dashboard with Social Feed and emergency-oriented tools. Home presents shortcuts such as Municipal Issues and Smart Services, while Social Feed provides a place for local posts, news, and alerts. Users can adjust feed preferences and return to the main navigation for Map, Create, and Account areas without leaving the city workspace.
Emergency Mode provides nearby alerts, live tracking, and an SOS action that can share location details with emergency contacts. Notifications can keep residents aware of changes, and account settings provide a central place to manage saved locations, city choices, and the information used by recurring civic tasks.