Manage Your InmateSales Account
InmateSales centers the services tied to a user's account at participating correctional facilities. After signing in, family members and friends can manage account details, review the products available for their selected contact or facility, and handle communication-related tasks from the same Android app. This reduces the need to switch between separate pages for routine account activity.
Availability is facility-specific, so the menu may not look identical for every user. The account structure is intended to show only supported products and services, helping users focus on options that apply to their connection. Keeping the correct facility and account information together is especially useful when managing more than one communication task.
Make Deposits for Supported Products
InmateSales lets account holders make deposits for products offered at certain facilities. Funding options are tied to the account and the services enabled for the selected individual, so users can add money where a supported communication or related product is available. The deposit workflow gives families a direct way to maintain access without treating every facility as if it offered the same catalog.
Before confirming a transaction, users should check the selected person, facility, product, amount, and any displayed fee. The app's account-based layout makes those details part of the same management flow. This is most useful for people who regularly add funds and want their transaction activity linked to the account they already use for communication.
Schedule Video Sessions and Send Emails
InmateSales supports video-session scheduling and email communication where a participating facility allows those services. Users can locate an eligible contact, choose an available option, and follow the facility's scheduling or messaging rules. This makes the app a practical organizer for communication plans without promising the same choices at every location.
Scheduling is handled through InmateSales, while the separate InmateSales View app is used for the actual video visit. Session approval, available times, and email access can still depend on the facility and recipient. By keeping these service entries tied to the account, InmateSales helps users see which communication methods are available before preparing a message or planning a visit.
Create, Verify, and Recover an Account
New users can begin account setup from the login screen instead of searching for a separate registration page. The registration path asks for a cellphone number for safety verification, creating a clear starting point before personal account and facility details are added. Returning users can log in with an email address or username and password.
The same access area includes password recovery and a contact-support link, which are useful when credentials or verification steps interrupt communication planning. These entry points make account maintenance part of the core app experience. For users who rely on facility services regularly, keeping the phone number and email address current can make verification, recovery, and future account access easier.
