Business messaging setup
WhatsApp Business starts with a phone-number based setup flow and terms screen, then supports customer messaging once registration is complete. For small teams, this can separate business conversations from a personal chat account.
Plan the business number before registering. Changing numbers later can confuse customers, and accepting terms or linking devices should be done only by the account owner.
This gives the section a clearer user value by connecting the main feature to a concrete mobile use case, session goal, or replay reason.
Companion device workflow
The visible flow included companion-device linking with a QR code and instructions for connecting another phone. That can help teams manage conversations from more than one device when the account is configured correctly.
Treat linked devices like active business endpoints. Remove devices you no longer use, protect the primary phone, and avoid scanning unknown QR codes that could expose conversations.
This gives the section a clearer user value by connecting the main feature to a concrete mobile use case, session goal, or replay reason.
Calls, media, and contact permissions
The settings page lists calls, camera, contacts and accounts, location, microphone, audio, nearby devices, notifications, storage, alarms, and picture-in-picture. These capabilities support messaging, voice or video calls, media sharing, alerts, and device linking.
Grant only the permissions your business actually needs. Contacts, microphone, camera, and location are especially sensitive because they can affect customers as well as the account owner.
This gives the section a clearer user value by connecting the main feature to a concrete mobile use case, session goal, or replay reason.