Find and Unlock Nearby Voi Vehicles
Voi turns an Android phone into the starting point for short urban trips on shared e-scooters and e-bikes. The map helps riders look for available vehicles, understand where the service operates, and choose a practical option for the distance ahead. Once a suitable vehicle is found, the normal rental flow uses the QR code on its handlebar to connect the app with that scooter or bike.
The map remains useful before the ride begins because it combines location awareness with access to nearby riding information. A profile prompt can guide new riders toward completing the details needed for rentals, while the main navigation keeps Map, Voi Pass, Help, and Profile within easy reach. This setup suits quick commutes, last-mile connections, and casual city exploration.
Plan Rides Around City Zones
Zone information helps riders decide where a Voi trip can go and where it should end. Depending on local rules, the map may distinguish mandatory parking areas, open parking areas, no-parking zones, low-speed zones, and places where riding is not permitted. Checking these boundaries before departure can reduce detours and make the final parking step easier to manage.
The Help area adds a Zone guide alongside a practical scooter-riding introduction. Riders can review local expectations, keep the vehicle upright, avoid blocking other road users, and look for an allowed space near their destination. Voi's Activity Score also points users toward better parking habits, turning responsible trip completion into a visible part of the everyday rental routine.
Choose Passes and Payment Options
Voi supports several ways to pay for shared rides, allowing users to match cost planning to how often they travel. A rider can use pay-as-you-go pricing, consider prepaid minute bundles, or compare Voi Pass options that may include unlimited unlocks and selected riding minutes. Local prices and available products can vary by city, time, and vehicle type, so the app keeps choices close to the trip flow.
Payment setup sits inside the profile experience, with options such as credit or debit card, Klarna, Google Pay, and PayPal shown where supported. Wallet and receipt entries make it easier to review ride spending, while discounts and free-ride invitations provide additional ways to manage value. These tools are especially useful for commuters who want predictable costs or occasional riders who prefer flexibility.
Manage Trips, Support, and Rider Skills
The Profile and Help areas extend Voi beyond simply unlocking a vehicle. Wallet, Receipts, and Inbox organize payments and ride messages, while Work profile can help separate business travel from personal trips. Free rides, Discounts, ride modes, and feedback controls give regular riders clear places to manage benefits, preferences, and service interactions without searching through unrelated menus.
When assistance is needed, Chat with us provides a direct route to support from the Help section. New riders can open How to ride a scooter, learn about local zones, or use RideSafe Academy and safety content to build confidence before setting off. Together, these resources make Voi practical for first-time users, repeat commuters, and visitors who need guidance about a city's shared-mobility rules.
