Appointments, Video Visits, and Care Search
Appointment planning is one of Sentara MyChart's main day-to-day workflows. Users can view upcoming visits, schedule eligible appointments, cancel when that option is available, and return to summaries from previous encounters. Video visits and virtual care entries can reduce travel when a remote appointment is suitable, while provider search helps patients start with a specialty, name, or location.
Related care entries keep the process connected instead of splitting each task across separate phone calls. Patients can prepare for a visit, review its details, and follow the available next step from the same account. This structure is useful for routine checkups, follow-ups, and time-sensitive scheduling when users want a clear view of their care calendar.
Test Results and Personal Health Records
Sentara MyChart gives patients a central place to review released clinical information. Test results can include reported values and reference ranges, while the broader health summary brings together medications, allergies, immunizations, current health issues, visit summaries, and clinical notes shared by a provider. Historical information also makes it easier to revisit what happened after an earlier appointment or hospital stay.
Keeping these records together can help users prepare questions before a follow-up and confirm which medication or immunization details appear in their chart. The app is designed for personal access and organization rather than self-diagnosis, so results that are unclear or concerning still need appropriate discussion with a qualified care professional.
Care-Team Messages and Medication Refills
Secure messaging provides a practical route for non-emergency questions that belong with a Sentara care team. Users can read replies, create a medical advice request, and keep provider communication attached to their patient account. This can be helpful for questions about an existing plan, medication instructions, or a released result when a phone call is not the most convenient first step.
Medication tools add another recurring task to the same workflow. Patients can review their current medication list and request eligible refills without rebuilding the details from memory. Message responses and refill timing depend on the care team and prescription, so the app works best as an organized request channel rather than an instant-response service.
Family Access, Bills, and Account Alerts
Proxy access helps parents and caregivers manage eligible health information for family members who have granted the required access. Within the permitted relationship, a user can move from their own chart to a dependent's appointments, messages, results, or other available records. This reduces the need to maintain separate paper notes when coordinating routine care for more than one person.
Billing and notification tools cover the administrative side of care. Users can view and pay supported medical bills, while push notifications can signal that new information is available in MyChart. Account settings allow notification checks, and supported devices can use a passcode or fingerprint for quicker repeat login after the Sentara account has been created.
