Browse Restaurants and Build Orders
Rappi organizes nearby restaurants and food vendors into a searchable marketplace for everyday meal delivery. Users can explore cuisines, compare menus, open item pages, add dishes to a cart, and choose a delivery time that fits their schedule. This makes the app useful for a quick lunch, a family dinner, or a planned order later in the day.
Menus and recommendations help narrow a large local selection, while personalized offers can make frequently ordered meals easier to find. The ordering flow brings the merchant, item choices, delivery address, payment selection, and final confirmation into one mobile process. Users can therefore move from browsing to a prepared order without contacting each restaurant separately.
Set a Country and Delivery Address
Service availability begins with choosing a supported country and providing a delivery address. Rappi serves users across Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, and Uruguay, with the nearby catalog changing by city and neighborhood. Users can search for an address or select a point on the map so the app can identify restaurants and stores that deliver to that location.
Account access is available through Google, phone, email, and other sign-in methods. Once an address is saved, it becomes the basis for delivery estimates, local inventory, and merchant availability. This location-first setup is especially useful when traveling within a supported market or ordering to a different home, office, or recipient.
Track Orders and Receive Courier Updates
After an order is confirmed, Rappi provides real-time progress so users can follow preparation, pickup, and delivery from the app. Order status updates reduce the need to call a restaurant for timing information, while courier chat supports practical instructions when a building entrance, gate, or handoff point needs clarification. A complete order summary remains useful when checking the items and delivery details.
Notifications can alert users as an order moves through each stage and can also surface personalized promotions. Enabling them helps people notice courier messages and delivery changes without keeping the tracking screen open. The post-purchase area also provides a route to support, which is useful when an item, payment, address, or delivery outcome needs attention.
Shop Groceries, Pharmacy, and Rappi Turbo
Rappi extends beyond restaurant meals with supermarket goods, pharmacy essentials, convenience products, drinks, flowers, pet supplies, and other local-store categories. Users can build a mixed household shopping routine around nearby availability instead of visiting several separate services. Scheduled delivery supports planned grocery needs, while search and category browsing help locate a specific product or brand.
Rappi Turbo focuses on a selected catalog of food, grocery, and convenience items intended for faster delivery in participating areas. The broader app also includes RappiFavor for pickup or task-based errands, plus personalized deals that vary by market. These options make Rappi suitable for urgent essentials, a weekly restock, a forgotten item, or a simple local errand from one account.
