Installation Updates and Account Tasks
Quantum Fiber brings installation and service information into a mobile dashboard for customers who want quick updates without returning to a desktop portal. Users can follow installation progress, review service status, open account communications, and handle common account tasks while at home or away.
Once signed in, the app can also help with billing and service management, including statements, payment methods, plan details, and appointment information. This makes it useful during a new installation, a move, or a routine account check because the main service actions stay close to the connection details they affect. Support and chat entry points provide a direct route when self-service is not enough.
Connected Devices and WiFi Access
Connected-device controls make it easier to see what is using a Quantum Fiber network and act on individual phones, computers, TVs, or smart-home products. Users can review the device list, give devices recognizable names, pause WiFi access, or block an unfamiliar device when a connection needs attention.
Quick-join QR codes offer a simpler way to share network access with visitors without reading a password aloud. Homes with 360 WiFi can also organize devices into profiles and use those groups as the basis for access schedules or household rules. Together, these controls suit families, roommates, and small offices that regularly add guests or manage many connected products.
Network Details, Security, and Health
The Network Information area puts important WiFi details and controls in one place. Users can review connection status, check network health, see the current network name, and update the SSID or password when their setup changes. After saving new credentials, connected products need to join again with the revised details.
For compatible 360 WiFi setups, the same area includes security controls for malicious websites, known-virus detection, intrusion prevention, and a history of blocked threats. These options help users respond to a suspicious device or connection problem while keeping routine network customization close to status information. The app can therefore serve as both a daily control panel and a first stop for basic troubleshooting.
Parental Controls for 360 WiFi
Parental controls extend device management into scheduled household access. Quantum Fiber customers with 360 WiFi can create profiles, assign devices, set WiFi access periods, build content filters, and allow or block selected websites and apps. Grouping a child's phone, tablet, and console under one profile makes recurring limits easier to manage than changing every device separately.
These tools fit homes that want different rules for study time, bedtime, weekends, or shared family devices. They also complement quick device pausing when a temporary break is needed. Because the controls depend on a signed-in Quantum Fiber account and supported 360 WiFi equipment, users should connect the correct service account before expecting profiles, schedules, or security options to appear.
