Trainer is a business-focused support tool that helps LiveChat customers bring human expertise into AI-assisted customer service. When an AI system cannot answer a customer question, support agents can respond with practical guidance and help shape how similar requests are handled later. The app centers knowledgeable team members in an ongoing learning loop, connecting unanswered questions, expert replies, and more useful support responses. Its focused sign-in flow makes the purpose clear: Trainer is designed for customer-support teams that want to improve AI assistance with the people who understand their products best.
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